🔏 tr66 Privacy Policy

1. Introduction

tr66 ("we", "us", "our", or "the Platform") operates the online gaming platform accessible at https://tr66.asia. We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered Members, prospective Members, and visitors.

This Privacy Policy is prepared in accordance with applicable data protection legislation and the requirements of tr66's international gaming authority licence. It describes in plain terms what personal data we collect, why we collect it, how we use it, who we may share it with, how long we retain it, and what rights you have over your own data.

This Privacy Policy should be read together with the tr66 Terms & Conditions. By creating an account on the tr66 Platform or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein.

2. Personal Data We Collect

tr66 collects personal data through several channels, including the account registration process, KYC verification, transaction processing, customer support interactions, and your general use of the Platform. The categories of personal data we collect include:

We collect only the personal data that is necessary for the purposes described in this Privacy Policy. Where data collection is optional, we will indicate this at the point of collection.

3. How We Use Your Personal Data

tr66 uses the personal data described above for the following purposes:

• Account Creation and Management: To register your account, verify your identity, manage your Member profile, and administer your use of the Platform.
• Identity Verification (KYC): To verify that you are who you say you are, that you meet the minimum age requirement of 21 years, and that you are not subject to any gaming self-exclusion or sanctions list.
• Transaction Processing: To process deposits and withdrawals in Malaysian Ringgit (MYR) via your nominated payment methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and USDT.
• Service Delivery: To provide access to all gaming products on the tr66 Platform, including Sportsbook, Live Casino, Slots, Lottery Magnum, and Jackpot games.
• Customer Support: To respond to enquiries, resolve complaints, and manage support requests submitted by Members across Malaysia.
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour, administer self-exclusion requests, enforce deposit and loss limits, and comply with responsible gaming obligations under our licence.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account abuse, and any activity that violates our Terms & Conditions or applicable law.
• Legal and Regulatory Compliance: To comply with anti-money-laundering obligations, gaming licence requirements, tax reporting obligations, and any other applicable legal requirements.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the features, performance, and user experience of the tr66 Platform.
• Marketing Communications: To send promotional offers, bonus notifications, and game updates to Members who have opted in to receive such communications. Members may opt out at any time via account settings.

4. Legal Basis for Processing Personal Data

tr66 processes personal data only where a recognised lawful basis exists. The applicable lawful basis for each category of processing is as follows:

• Contract Performance: Processing necessary to perform our contract with you as a Member — including account management, transaction processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable law — including KYC identity verification, anti-money-laundering checks, responsible gaming obligations, and reporting requirements under our gaming licence.
• Legitimate Interests: Processing necessary for tr66's legitimate business interests — including fraud detection, platform security, and improving our services — provided these interests are not overridden by your data protection rights.
• Consent: Where processing is based on your consent — such as receipt of marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Disclosure

tr66 does not sell, rent, or trade your personal data. We may share your personal data with third parties only in the following circumstances:

• Licensed Game Providers: Game studios and content providers whose games are available on the tr66 Platform may receive limited technical identifiers (such as an anonymised session token) to facilitate game delivery. These providers do not receive your full identity data.
• Payment Service Providers: Processing of deposits and withdrawals requires sharing relevant financial data with payment providers including FPX operators, Touch 'n Go, Boost, GrabPay, DuitNow, and USDT processing partners, solely for transaction execution purposes.
• Identity Verification Services: Third-party KYC and identity verification providers receive identity documents you submit for the sole purpose of verifying your identity. These providers are bound by strict confidentiality obligations.
• Regulatory and Law Enforcement Authorities: tr66 may disclose personal data to gaming regulators, law enforcement agencies, tax authorities, or other government bodies where required or permitted by law, including in response to lawful requests, court orders, or to comply with our gaming licence obligations.
• Professional Advisors: Legal, accounting, and compliance advisors engaged by tr66 may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of tr66's business or assets, personal data held at the time of transfer may form part of the transferred assets. Affected Members will be notified in advance where legally required.

All third parties with whom tr66 shares personal data are required to maintain adequate data protection standards and to use the data solely for the purposes for which it was shared.

6. Cookies & Tracking Technologies

tr66 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. tr66 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function, including maintaining your login session, remembering your language preference, and enabling secure payment flows. These cookies cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how Members use the Platform — which pages are visited, which games are loaded, and where errors occur. This data helps us improve Platform performance.
• Functional Cookies: Enable enhanced functionality such as remembering your display preferences, game settings, or live chat history between sessions.
• Analytics Cookies: Used to analyse aggregate usage trends across the Platform. Data collected by analytics cookies does not identify individual Members.

You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to use the tr66 Platform, including the login function.

7. Data Retention

tr66 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or regulatory reporting requirements. The following general retention periods apply:

• Active Account Data: Retained for the duration of your active membership on the tr66 Platform plus a minimum of 5 years following account closure, in compliance with anti-money-laundering and gaming licence requirements.
• KYC / Identity Verification Data: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of 5 years from the date of the relevant transaction.
• Customer Support Communications: Retained for a minimum of 3 years from the date of the relevant interaction.
• Technical / Log Data: Retained for up to 24 months from the date of collection, unless required for longer periods by applicable law or ongoing investigations.
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever occurs first.

Where data is no longer required for any lawful purpose, tr66 will securely delete or anonymise the data.

8. Data Security

tr66 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and tr66's servers;
• Encryption of sensitive data at rest, including identity documents and financial information;
• Role-based access controls ensuring that only authorised personnel can access personal data, on a strictly need-to-know basis;
• Regular security audits and penetration testing of Platform infrastructure;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting and responding to data security incidents.

While tr66 takes data security seriously, no transmission of data over the internet or electronic storage system is completely secure. Members are reminded to maintain the security of their own tr66 login credentials and to report any suspected account compromise to tr66 support immediately.

9. Your Data Protection Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by tr66:

• Right of Access: You have the right to request a copy of the personal data tr66 holds about you.
• Right of Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to tr66's overriding legal retention obligations (including anti-money-laundering and gaming licence requirements).
• Right to Restrict Processing: You may request that tr66 restrict processing of your personal data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or carried out for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact tr66 support via the details in Section 14 of this Policy. tr66 will respond to valid requests within 30 days. In some cases, additional verification of your identity may be required before we process your request.

10. Children's Privacy

The tr66 Platform is strictly intended for individuals aged 21 years and above. tr66 does not knowingly collect personal data from any person under the age of 21. Where tr66 becomes aware that personal data has been submitted by a person under 21, the relevant account will be suspended immediately, the data will be deleted, and any funds deposited by or on behalf of the minor will be dealt with in accordance with tr66's standard procedures for underage account closure.

If you have reason to believe that a minor has registered on the tr66 Platform or has accessed the Platform using another person's account, please contact tr66 support immediately.

11. International Data Transfers

tr66 operates as an international gaming platform and may transfer personal data to servers and service providers located outside of Malaysia in connection with the purposes described in this Privacy Policy. Where personal data is transferred outside Malaysia, tr66 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required under applicable Malaysian data protection law, including through contractual clauses with the relevant data recipients.

By using the tr66 Platform, you consent to the transfer of your personal data outside of Malaysia in accordance with this section.

12. Third-Party Services

The tr66 Platform integrates with third-party services to deliver certain features — including payment processing, game content, identity verification, live chat support, and analytics. These third parties operate under their own privacy policies and data processing terms. tr66 conducts due diligence on third-party providers prior to engagement and requires all providers to maintain adequate data protection standards.

tr66 is not responsible for the privacy practices of third-party services that operate independently of the tr66 Platform. This Privacy Policy applies solely to data collected and processed by or on behalf of tr66.

13. Changes to This Privacy Policy

tr66 reserves the right to update or modify this Privacy Policy at any time. Where changes are material, tr66 will provide advance notice to Members via email or a prominent notice on the Platform no fewer than 7 days before the revised Policy takes effect, except where changes are required to comply with legal or regulatory obligations, in which case changes may take effect immediately.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage Members to review this Policy periodically to stay informed about how tr66 is protecting their personal data. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or tr66's handling of your personal data, please contact us through the following channels. Note that all contact details are displayed as plain text only and are not clickable links:

• 📧 Email: [email protected]
• 💬 Live Chat: Available 24 hours a day, 7 days a week on the tr66 Platform
• 🌐 Platform: https://tr66.asia

tr66's support team serves Members across Malaysia — from Kuala Lumpur and Bangsar to Penang and Johor Bahru — and provides support in both English and Bahasa Malaysia. We aim to acknowledge all privacy-related inquiries within 3 business days and to provide a substantive response within 30 days.